FREQUENTLY ASKED QUESTIONS
What types of payments we accept?
We accept Visa, MasterCard, Discover cards and PayPal.
Do we charge sales tax?
All orders that are shipping to a Nevada State address are required to pay sales tax through our web site.
How often do you add new products or change products?
We add new products, change products and add new specials very often. So each time that you visit our site you will more then likely see new and exciting products and/or specials or even some that are no longer available for some reason or another.
Is your web site secure?
Yes, our server is very secure and encrypts all of the information that you supply. Your privacy and safety is very important to us and go out of our way to make sure it is secure and stays that way. All of our customer data that we receive is protected against unauthorized access or use AND we never ever sell information to ANYONE!! We only use your customer information for the sole purpose of processing an order that you submitted to us or for use to contact you to give you order processing information, shipping information or if we have questions for you pertaining to the order that you have submitted. Customer privacy and service is our number one priority.
When I place an order, when will it be shipped?
Your order will be shipped with 3-5 days of receiving cleared payment. Shipping delivery generally takes 5-10 days once item is delivered to the carrier and depending on were the "ship to" location is. At this time we only ship within the USA and do not ship to PO Boxes, APO or FPO addresses.
An email conformation will be sent to you once your order has been processed along with the tracking details so you can view and track your order from shipment to delivery. You will get a notification within 24 hours if in the unlikely event that an item has become unavailable or on back order.
All of our shipping and return policies can be found on our Store Policies page. (Click on "Store Policies" to view.)